# XNA games C# application executable work on one win7 not the other one

Our company wrote a game in XNA studio 4 almost ten years ago. we try to reinstall it in win7 with only the executable. Both installed XNA Game Studio 4.0. Below is the environments parameter I can find. The one on the laptop is not rendering the effect(I am new to this, this is my guess).

Laptop Desktop
OS win7 Service Pack1 win7 Service Pack1
DirectX version 11 11
Graphic Card AMD firepro M4000 Mobility Prographics integrated GPU Intel HD graphics 4600
Chip Type AMD FirePro(0x682D) Intel(R) HD graphics family

We don't know what make these two executable behave differently. Part of the window image just not shown. Second check on the source code, the different between the image that can be show and can not be shown on the failed Laptop is working one is using Bitmap and the not working on is using Texture2D with Microsoft.Xna.Framework.Graphics Effect with passes. Any ideas. Thanks.

• You wrote the game, any chance you could recompile the game in debug mode and debug it on that faulty machine? In any case, "not working" is never a good way to describe an issue. Dec 15 '20 at 18:44
• When you say "not working" you really need to describe what's going wrong. Dec 15 '20 at 19:00
• It's not rendering. I am new to this. I think maybe the effect is not rendering. We are not able to see graph as the working one. Sorry for the confusion. Dec 15 '20 at 19:37
• Please update with a thorough description: Was it newly installed on both machines or just on the laptop? Don't guess about the directx versions - check them with dxdiag. You said the laptop is newly installed - did you make sure all the graphics drivers got updated? Without more info, you're basically asking for people to guess about what might be wrong. Dec 15 '20 at 20:30
• Could be requiring .NET install or DirectX 9.0
– Jay
Dec 16 '20 at 2:51